<?php
/******************************************************************
* PHPMass Shopping Cart
* The contents of this file are subject to the PHPMass License.
* If you do not agree with PHPMass License Terms and Conditions
* than you should not use this software.
* A copy of the license file is available on www.phpmass.com/license.htm page.
*
* PHPMass.com.
* All Rights Reserved.
******************************************************************/
$SiteSection = 'user';
require('../includes/config.php');
// Cart and top products
$LastProducts = $Carts->getLastProducts();
if (is_array($LastProducts)) {
$LastProduct = array_shift($LastProducts);
}
$smarty->assign('LastProduct', $LastProduct);
$smarty->assign('LastProducts', $LastProducts);
$TopProducts = $Categories->getTopProducts(0,false,true);
$smarty->assign('TopProducts', $TopProducts);
// END Cart and top products
if (isset($_POST['AddTicket'])) {
$TickeID = $Support->newTicket($userid,$_POST['TicketTitle'],$_POST['Dept'],$_POST['Priority']);
header('Location: /user/support.php?viewTicket='.$TickeID);
}
if (isset($_GET['viewTicket'])) {
$Ticket = $Support->getTicket($userid,$_GET['viewTicket']) ;
if (isset($_POST['addMessage']) && $_POST['TickedID'] == $Ticket['ticketid']){
if (strlen($_POST['newMessage']) >= 2){
$Support->insertMessage($Ticket['ticketid'],$_POST['newMessage'],$userid);
$Support->sendNewMSGNotification($userid);
$InfoMessage['Msg_Ticket_Added'] = $Lang['Msg_Ticket_Added'];
}
else $Error['Empty_Ticket_Msg'] = $Lang['Empty_Ticket_Msg'];
}
$Messages = $Support->getMessages($Ticket['ticketid']);
if (count($Messages) == 0) $InfoMessage['No_Msg_In_Ticket'] = $Lang['No_Msg_In_Ticket'];
$smarty->assign('Ticket', $Ticket);
$smarty->assign('Messages', $Messages);
$smarty->assign('GET', $_GET);
$smarty->assign('PageTitle', $Lang['Support']);
$smarty->assign('Error', $Error);
$smarty->assign('InfoMessage', $InfoMessage);
$smarty->display(DOC_ROOT.'/skin/templates/user/'.'support.tpl');
}
else {
$Tickets = $Support->getTickets($userid,$Page);
//Total Products
if(isset($_GET['PageID'])) $Page = $_GET['PageID']; else $Page = 1;
$TotalTickets = $Support->countTickets($userid);
if ($TotalTickets == 0) $InfoMessage['No_Tickets_Found'] = $Lang['No_Tickets_Found'];
$smarty->assign('TotalTickets', $TotalTickets);
// Curent URL for POST unmodified and for GET without the page number
$CurentURL = $_SERVER[REQUEST_URI];
$smarty->assign('URL', $CurentURL);
$smarty->assign('CurentURL', removeFilterFromURL($CurentURL,'page'));
// Pages Array with URL, pageID, IsHref
$PagesHtmlArr = makePagesURLs($CurentURL,$TotalTickets,$Page);
$smarty->assign('PagesHtmlArr', $PagesHtmlArr);
$smarty->assign('Tickets', $Tickets);
$smarty->assign('PageTitle', $Lang['Support']);
$smarty->assign('Error', $Error);
$smarty->assign('InfoMessage', $InfoMessage);
$smarty->display(DOC_ROOT.'/skin/templates/user/'.'support.tpl');
}
?>