Location: PHPKode > projects > QuickTicket > quickticket/quickticket/language/english/qti_adm_statuses.php.txt
You can here setup the different status a ticket can follow. The display order is defined by the id and goes from A to Z. The first status (A) and the last (Z) cannot be deleted. The <b>E-mail</b> column indicates if notification via e-mail is setup. See the <b>Edit</b> page, to define who will be notified. There, you can also change the icon and background color.
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