<?PHP
/*
Nombre: lang.inc
Autor: Julio Tuozzo
Función: Plantilla de variables de idioma.
Function: Group of language variables.
Ver: 2.05
*/
$Vlang="2.05";
// Values of internal variables
// IMPORTANT: these values keep in the database, ARE NOT DUE TO MODIFY
// once entered data in the database.
$Contact="Contact";
$Process="Process";
$State="State";
$Subtype="Subtype";
$Type="Type";
## Mensajes varios.
$And_press="and press";
$Alert_assign_head="Alert: the ticket: #%1% was assigned to (%2%) - %3%";
$Alert_tickets="has tickets in %1% state";
$Are_data_loaded="There are loaded data and they have not been save, wants to go out any way? ";
$Area_input="The area does not exist, enters the name";
$Area_exists="The area already exists";
$By="by";
$Comment_added="Comment added";
$Explain_from_user_request="Sender of the e-mail that send to an operator when a support request is loaded.";
$Input_the_code="Input the code showed in the image below";
$Mail_sent="Have been sent the e-mail with the password of ";
$Next="Next";
$New_pswd_assigned="The assigned password is: ";
$No="NO";
$No_mail_sent="By some reason the mail with the password was not sent of";
$None="[None]";
$Pswd_was_changed="Your password was changed";
$Previous="Previous";
$Pswd_expired="YOUR PASSWORD HAS EXPIRED, MUST CHANGE IT";
$Request_was_send="Has been sent the support request %1%, remember this number for future references.";
$Select_area="Select area";
$Subtype_of="Subtype of";
$Ticket_created="Your request has been created the ticket";
$Ticket_was_stored="Stored ticket";
$User_doesnt_exists="The user does not exist, complete the data";
$Warning="¡¡ WARNING !!";
$Was_loaded="%1% was loaded";
$Was_modif="%1% was modifyed";
$Was_sended_to="Was sended to email address";
$Yes="YES";
## Error messages.
$Are_opers_in="ERROR - There are active operators in the sector";
$Are_users_in="ERROR - There are active users in the area";
$Attribute_exists_1="ERROR - THE ATTRIBUTE";
$Attribute_exists_2="WITH THE VALUE";
$Attribute_exists_3="EXISTS";
$Big_attach="The size of the attached file is bigger than %1%";
$Blank_name="The name can´t be blank";
$Blank_value="ERROR - THE VALUE CAN'T BE BLANK";
$Cant_assign_private="Can´t assign an other sector operator to a private ticket";
$Cant_blank_value="Can't be a blank value";
$Correct_err_to_cont="Correct errors to continue.";
$Date_client_server_error="ERROR of date of server and local PC, the date of the server is: ";
$Err_input_operator="ERROR - Enter operator";
$Err_input_passwd="ERROR - Enter your password";
$Err_level_access="Error of access level";
$Err_max_row_1="ERROR - The query select";
$Err_max_row_2="rows and the highest allowed is";
$Err_max_row_3="extend the last name and/or name ";
$Err_parameters_file="Parameters file (parametros) error, must had one record and was reading %1%";
$Error_captcha="ERROR - Wrong code";
$High_than_16m="Can't be upper than 16.000.000";
$Inactive_user="ERROR - Inactive user";
$Invalid_character="HAS AN INVALID CHARACTER - ERROR";
$Invalid_passwd="ERROR - Invalid Password";
$No_database="No database avaiable";
$Lsd_lower_date="The date of last state is smaller than the date";
$Mail_srv_err="The email server message was";
$More_than_three_letters="You must place one word of more at least than three letters ";
$No_attach="The attached file <i>%1%</i> does not exists";
$No_user="ERROR - input user";
$No_last_name="There aren't last name and name";
$No_area="There aren't area";
$No_contact="Lack to enter the contact";
$No_e_mail_usr="ERROR - The user has not an e-mail to send the password";
$No_incident="There aren't incident";
$No_modif_attrib="Can't modify the %2% %1%, it's a default value";
$No_process="There isn't process";
$No_sector="There is not sector";
$No_state="There aren't state";
$No_type="There isn't type";
$No_user_found="Do not exist user with";
$No_valid_e_mail="Invalid e-mail address";
$No_valid_format_lsd="Invalid format of last state date";
$No_valid_format_date_from="Invalid format of date from";
$No_valid_format_date_to="Invalid format of date to";
$No_valid_format_lsd_from="Invalid format of last state date from";
$No_valid_format_lsd_to="Invalid format of last state date to";
$Oper_exists="THE OPERATOR EXISTS";
$Oper_not_autorized="ERROR - The operator are not authorized to enter in the system" ;
$Other_win_open="There is other windows open with the ticket #%1%, can not save this ticket, close this windows and open again.";
$Pswd_not_equal="ERROR - The new password and the retype one are not equal";
$Pswd_only_ln="ERROR - The new password must have letters and/or numbers ";
$Pswd_repeat_d="ERROR - The new password has many repeated digits";
$Pswd_six_d="ERROR - The new password must have six digits at least";
$Pswd_same_user="ERROR - The new password must be different to the operator name";
$Pswd_same_act="ERROR - The actual password and the new password are the same";
$Pswd_used="ERROR - The new password was used";
$Sector_exists="THE SECTOR EXISTS";
$Try_e_mail="Fail when attemp to send the email to address";
$Upper_than_cero="Must be a number upper than zero.";
$UPR_error_found="ERRORS FOUND:";
$User_exists="ERROR - The user exists";
$User_not_exists="ERROR - The user does not exists";
$Was_updated_1="ERROR - This ticket was update for:";
$Was_updated_2="after read the registry data<br> Is not possible up date it";
## Menu options and others links
$Advanced_query="Advanced query";
$Areas="Areas";
$Attributes="Attributes";
$Check_last_version="Check last version";
$Forgot_password="Forgot my password";
$Help="Help";
$Home="Home";
$Logout="Logout";
$Management_requests="Requests management";
$New_request="New request";
$New_ticket="New ticket";
$Operators="Operators";
$Passwd_change="Password change";
$Parameters="Parameters";
$PHD_home="PHD Help Desk home page";
$Registry="Register";
$See_my_request="See my requests";
$User_guide="User guide";
$Users_forum="Users forum";
$User_request_access="Web user request access";
$Users="Users";
## Titles
$Active="Active";
$Administration="Administration";
$Alert_user_request="Alert user request";
$Area_admin="Areas administration";
$Attribute_admin="Ticket attributes administration";
$Change_active="Change active YES/NO";
$Class_attribute="Attribute class";
$Default_values="Default ticket values";
$Input_your_data="Input your data";
$User_information="User information";
$Ticket_information="Ticket information";
$Enter_last_name="Input last name and/or name, complette or a part of it";
$Load_user="Users load";
$Log_in="System access";
$Oper_pswd_change="Operator password change";
$Oper_admin="Operator administration";
$Parameters_admin="Parameters administration";
$Query_head="Filter= ";
$Request_states="User request states";
$Sector_admin="Sectors administration";
$Support_request="Support request";
$Tickets_assigned="Tickets assigned";
$Total="Total";
$Total_request="Total of Requests";
$Total_tkt="Total tickets";
$Tkt_follow_up="TICKET FOLLOW UP";
$Users_admin="Users administration";
$Value="Value";
$Version="Version 2.05 - July 2010";
## Field labels
$Access_level="Access level";
$Administrator="Administrator";
$Alert_assign="Assign alert";
$Area_code="Area code";
$Assigned_to="Assigned to";
$Attach_file="Attach file";
$Attached_file="Attached file";
$Comments="Comments";
$Date="Date";
$Detail="Detail";
$Input_by="Input by";
$Input_date="Input date";
$From="from";
$To="to";
$Last_state_date="Last state date";
$Last_state_oper="Last state operator";
$Operator="Operator";
$User="User";
$Area="Area";
$Name="Name";
$Password="Password";
$Last_and_first_name="Last name and name";
$Floor="Floor";
$Phone="Phone";
$Priority="Priority";
$Private="Private";
$Incident="Incident";
$Comment="Comment";
$Actual_pswd="Actual password";
$New_pswd="New password";
$Reason_request="Request reason";
$Retype_pswd="Retype new password";
$Ticket="Ticket";
$Elec_mail="E-mail";
$No_access="No access";
$Modified_field="Modified field";
$Request="Request";
$Previous_value="Previous value";
$New_value="New value";
$Sector="Sector";
$Sectors="Sectors";
$Sector_code="Sector code";
$Type_a_word="Type one or more words separated by a blank";
$User_visible="Visible for the user";
## Buttons
$Add_comment="Add comment";
$Cancel="Cancel";
$Change="Change";
$Clean="Clean";
$Close="Close";
$Consult="Consult";
$Enter="Enter";
$Exit="Exit";
$Export="Export";
$Gener_new_pswd="Generate new password";
$List="List";
$Modif="Modify";
$Open_ticket="Open ticket";
$Save="Save";
$Show="Show";
$Search="Search";
$Filter="Filter";
$Download="Download";
## E-mail menssages
$Access_at="Go to";
$Alert_comment_subjet="Alert: a comment was added on your request #%1%";
$Alert_ticket_comment_subjet="Alert: The user (%1%) - %2% was added a comment on the ticket #%3%";
$Alert_user_request_subjet="Alert: The support request #%1% was loaded ";
$Body_new_oper_1="You has been registered in PHD Help Desk.";
$Body_new_pswd_1="Your password in PHD Help Desk has been modified. ";
$Body_new_pswd_2="Your user is:";
$Body_new_pswd_3="and your password:";
$Body_new_pswd_4="You must change this password once you have entered.";
$Comment_added_by="Comment added by %1%, on %2% at %3%";
$Subject_new_oper="Registry in PHD Help Desk";
$Subject_new_pswd="New password in PHD Help Desk";
## URLs
$User_guide_url="http://www.p-hd.com.ar/eng/user_guide_2_05.php";
$Users_forum_url="http://www.p-hd.com.ar/eng/foro.php";
$PHD_home_url="http://www.p-hd.com.ar/eng/";
$FAQ_url="http://www.p-hd.com.ar/eng/faq_2_05.php";
$Check_last_version_url="http://www.p-hd.com.ar/eng/last_ver_2_05.php?ver=205";
$Registry_url="http://www.p-hd.com.ar/eng/registro.php";
## Other texts
$DMA="dd/mm/yyyy";
$MDA="mm/dd/yyyy";
$AMD="yyyy/mm/dd";
$High="High";
$Medium="Medium";
$Low="Low";
$Explain_date_format="Date format";
$Explain_dias_psw="Amount of days in which a previous password like new password cannot be used.";
$Explain_from_user_psw="E-mail from address that will send to the users when they change the password.";
$Explain_main_screen_state="Operator assigned tickets state that show in the main screen.";
$Explain_max_attach="Maximum size in bytes of an attached file to the ticket, this value do not pass 16000000.";
$Explain_max_dif_min="Max difference in minutes that can have between the client who executes <strong>PHD Help Desk</strong> and the database server. If it does not wish that <strong>PHD Help Desk</strong> controls this difference place this value in 1440 or high.";
$Explain_max_lines_export="Maximum lines that can be exported of the data base.";
$Explain_max_lines_screen="Maximum lines that are in a query by screen.";
$Explain_state_alert="State value that alerts to an operator when other ticket for the same user is loaded.";
$Explain_validez_psw="Amount of days of validity of password for an operator.";
$Explain_PEN="First user request state, do not exists ticket yet.";
$Explain_PAS="User request state when the ticket was created.";
$Explain_CAN="The user request do not creates a ticket and is canceled.";
## Date Format texts
switch ($_SESSION['PHD_DATE_FORMAT'])
{case "DMA":
$Date_text="dd/mm/yyyy";
$Date_format="d/m/Y";
break;
case "MDA":
$Date_text="mm/dd/yyyy";
$Date_format="m/d/Y";
break;
case "AMD":
$Date_text="yyyy/mm/dd";
$Date_format="Y/m/d";
break;
default:
$Date_text="dd/mm/yyyy";
$Date_format="d/m/Y";
}
?>