<?php
if(!defined('OSTSCPINC') or !is_object($thisuser) or !$thisuser->canManageKb()) die('Access Denied');
//List premade answers.
$select='SELECT premade.*,dept_name ';
$from='FROM '.KB_PREMADE_TABLE.' premade LEFT JOIN '.DEPT_TABLE.' USING(dept_id) ';
//make sure the search query is 3 chars min...defaults to no query with warning message
if($_REQUEST['a']=='search') {
if(!$_REQUEST['query'] || strlen($_REQUEST['query'])<3) {
$errors['err']='Search term must be more than 3 chars';
}else{
//fulltext search.
$search=true;
$qstr.='&a='.urlencode($_REQUEST['a']);
$qstr.='&query='.urlencode($_REQUEST['query']);
$where=' WHERE MATCH(title,answer) AGAINST ('.db_input($_REQUEST['query']).')';
if($_REQUEST['dept'])
$where.=' AND dept_id='.db_input($_REQUEST['dept']);
}
}
//I admit this crap sucks...but who cares??
$sortOptions=array('createdate'=>'premade.created','updatedate'=>'premade.updated','title'=>'premade.title');
$orderWays=array('DESC'=>'DESC','ASC'=>'ASC');
//Sorting options...
if($_REQUEST['sort']) {
$order_column =$sortOptions[$_REQUEST['sort']];
}
if($_REQUEST['order']) {
$order=$orderWays[$_REQUEST['order']];
}
$order_column=$order_column?$order_column:'premade.title';
$order=$order?$order:'DESC';
$order_by=$search?'':" ORDER BY $order_column $order ";
$total=db_count('SELECT count(*) '.$from.' '.$where);
$pagelimit=$thisuser->getPageLimit();
$pagelimit=$pagelimit?$pagelimit:PAGE_LIMIT; //true default...if all fails.
$page=($_GET['p'] && is_numeric($_GET['p']))?$_GET['p']:1;
$pageNav=new Pagenate($total,$page,$pagelimit);
$pageNav->setURL('kb.php',$qstr.'&sort='.urlencode($_REQUEST['sort']).'&order='.urlencode($_REQUEST['order']));
//Ok..lets roll...create the actual query
$query="$select $from $where $order_by LIMIT ".$pageNav->getStart().",".$pageNav->getLimit();
//echo $query;
$replies = db_query($query);
$showing=db_num_rows($replies)?$pageNav->showing():'';
$results_type=($search)?'Search Results':'Premade/Canned Replies';
$negorder=$order=='DESC'?'ASC':'DESC'; //Negate the sorting..
?>
<div>
<?if($errors['err']) {?>
<p align="center" id="errormessage"><?=$errors['err']?></p>
<?}elseif($msg) {?>
<p align="center" id="infomessage"><?=$msg?></p>
<?}elseif($warn) {?>
<p id="warnmessage"><?=$warn?></p>
<?}?>
</div>
<div align="left">
<form action="kb.php" method="GET" >
<input type='hidden' name='a' value='search'>
Search for: <input type="text" name="query" value="<?=Format::htmlchars($_REQUEST['query'])?>">
category
<select name="dept">
<option value=0>All Departments</option>
<?
$depts= db_query('SELECT dept_id,dept_name FROM '.DEPT_TABLE.' WHERE dept_id!='.db_input($ticket['dept_id']));
while (list($deptId,$deptName) = db_fetch_row($depts)){
$selected = ($_GET['dept']==$deptId)?'selected':''; ?>
<option value="<?=$deptId?>"<?=$selected?>> <?=$deptName?></option>
<?}?>
</select>
<input type="submit" name="search" class="button" value="GO">
</form>
</div>
<div class="msg"><?=$result_type?> <?=$showing?></div>
<table width="100%" border="0" cellspacing=1 cellpadding=2>
<form action="kb.php" method="POST" name="premade" onSubmit="return checkbox_checker(document.forms['premade'],1,0);">
<input type=hidden name='a' value='process'>
<tr><td>
<table border="0" cellspacing=0 cellpadding=2 class="dtable" align="center" width="100%">
<tr>
<th width="7px"> </th>
<th>
<a href="kb.php?sort=title&order=<?=$negorder?><?=$qstr?>" title="Sort By Title <?=$negorder?>">Reply Title</a></th>
<th width=50>Status</th>
<th width=200>Category/Dept</th>
<th width=150 nowrap>
<a href="kb.php?sort=updatedate&order=<?=$negorder?><?=$qstr?>" title="Sort By Update Date <?=$negorder?>">Last Updated</a></th>
</tr>
<?
$class = 'row1';
$total=0;
$grps=($errors && is_array($_POST['grps']))?$_POST['grps']:null;
if($replies && db_num_rows($replies)):
while ($row = db_fetch_array($replies)) {
$sel=false;
if($canned && in_array($row['premade_id'],$canned)){
$class="$class highlight";
$sel=true;
}elseif($replyID && $replyID==$row['premade_id']) {
$class="$class highlight";
}
?>
<tr class="<?=$class?>" id="<?=$row['premade_id']?>">
<td width=7px>
<input type="checkbox" name="canned[]" value="<?=$row['premade_id']?>" <?=$sel?'checked':''?>
onClick="highLight(this.value,this.checked);">
<td><a href="kb.php?id=<?=$row['premade_id']?>"><?=Format::htmlchars(Format::truncate($row['title'],60))?></a></td>
<td><b><?=$row['isenabled']?'Active':'Disabled'?></b></td>
<td><?=$row['dept_name']?Format::htmlchars($row['dept_name']):'All Departments'?></td>
<td><?=Format::db_datetime($row['updated'])?></td>
</tr>
<?
$class = ($class =='row2') ?'row1':'row2';
} //end of while.
else: //nothin' found!! ?>
<tr class="<?=$class?>"><td colspan=6><b>Query returned 0 results</b></td></tr>
<?
endif; ?>
</table>
</td></tr>
<?
if(db_num_rows($replies)>0): //Show options..
?>
<tr><td style="padding-left:20px">
Select:
<a href="#" onclick="return select_all(document.forms['premade'],true)">All</a>
<a href="#" onclick="return toogle_all(document.forms['premade'],true)">Toggle</a>
<a href="#" onclick="return reset_all(document.forms['premade'])">None</a>
page:<?=$pageNav->getPageLinks()?>
</td></td>
<tr><td align="center">
<input class="button" type="submit" name="enable" value="Enable"
onClick='return confirm("Are you sure you want to ENABLE selected entries?");'>
<input class="button" type="submit" name="disable" value="Disable"
onClick='return confirm("Are you sure you want to DISABLE selected entries?");'>
<input class="button" type="submit" name="delete" value="Delete"
onClick='return confirm("Are you sure you want to DELETE selected entries?");'>
</td></td>
<?
endif;
?>
</form>
</table>