<form action="settings.php?t=autoresponders" method="post" id="save">
<?php csrf_token(); ?>
<input type="hidden" name="t" value="autoresponders" >
<table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
<thead>
<tr>
<th colspan="2">
<h4>Autoresponder Setting</h4>
<em>Global setting - can be disabled at department or email level.</em>
</th>
</tr>
</thead>
<tbody>
<tr>
<td width="160">New Ticket:</td>
<td>
<input type="radio" name="ticket_autoresponder" value="1" <?php echo $config['ticket_autoresponder']?'checked="checked"':''; ?> /><b>Enable</b>
<input type="radio" name="ticket_autoresponder" value="0" <?php echo !$config['ticket_autoresponder']?'checked="checked"':''; ?> />Disable
<em>(Autoresponse includes the ticket ID required to check status of the ticket)</em>
</td>
</tr>
<tr>
<td width="160">New Ticket by staff:</td>
<td>
<input type="radio" name="ticket_notice_active" value="1" <?php echo $config['ticket_notice_active']?'checked="checked"':''; ?> /><b>Enable</b>
<input type="radio" name="ticket_notice_active" value="0" <?php echo !$config['ticket_notice_active']?'checked="checked"':''; ?> />Disable
<em>(Notice sent when staff creates a ticket on behalf of the user (Staff can overwrite))</em>
</td>
</tr>
<tr>
<td width="160">New Message:</td>
<td>
<input type="radio" name="message_autoresponder" value="1" <?php echo $config['message_autoresponder']?'checked="checked"':''; ?> /><b>Enable</b>
<input type="radio" name="message_autoresponder" value="0" <?php echo !$config['message_autoresponder']?'checked="checked"':''; ?> />Disable
<em>(Confirmation notice sent when a new message is appended to an existing ticket)</em>
</td>
</tr>
<tr>
<td width="160">Overlimit notice:</td>
<td>
<input type="radio" name="overlimit_notice_active" value="1" <?php echo $config['overlimit_notice_active']?'checked="checked"':''; ?> /><b>Enable</b>
<input type="radio" name="overlimit_notice_active" value="0" <?php echo !$config['overlimit_notice_active']?'checked="checked"':''; ?> />Disable
<em>(Ticket denied notice sent to user on limit violation. Admin gets alerts on ALL denials by default)</em>
</td>
</tr>
</tbody>
</table>
<p style="padding-left:200px;">
<input class="button" type="submit" name="submit" value="Save Changes">
<input class="button" type="reset" name="reset" value="Reset Changes">
</p>
</form>