Location: PHPKode > projects > osTicket > osTicket-osTicket-1.7-86abb65/include/staff/settings-autoresponders.inc.php
<form action="settings.php?t=autoresponders" method="post" id="save">
<?php csrf_token(); ?>
<input type="hidden" name="t" value="autoresponders" >
<table class="form_table settings_table" width="940" border="0" cellspacing="0" cellpadding="2">
    <thead>
        <tr>
            <th colspan="2">
                <h4>Autoresponder Setting</h4>
                <em>Global setting - can be disabled at department or email level.</em>
            </th>
        </tr>
    </thead>
    <tbody>

        <tr>
            <td width="160">New Ticket:</td>
            <td>
                <input type="radio" name="ticket_autoresponder"  value="1"   <?php echo $config['ticket_autoresponder']?'checked="checked"':''; ?> /><b>Enable</b>
                <input type="radio" name="ticket_autoresponder"  value="0"   <?php echo !$config['ticket_autoresponder']?'checked="checked"':''; ?> />Disable
                &nbsp;&nbsp;&nbsp;
                <em>(Autoresponse includes the ticket ID required to check status of the ticket)</em>
            </td>
        </tr>
        <tr>
            <td width="160">New Ticket by staff:</td>
            <td>
                <input type="radio" name="ticket_notice_active"  value="1"   <?php echo $config['ticket_notice_active']?'checked="checked"':''; ?> /><b>Enable</b>
                <input type="radio" name="ticket_notice_active"  value="0"   <?php echo !$config['ticket_notice_active']?'checked="checked"':''; ?> />Disable
                 &nbsp;&nbsp;&nbsp;
                 <em>(Notice sent when staff creates a ticket on behalf of the user (Staff can overwrite))</em>
            </td>
        </tr>
        <tr>
            <td width="160">New Message:</td>
            <td>
                <input type="radio" name="message_autoresponder"  value="1"   <?php echo $config['message_autoresponder']?'checked="checked"':''; ?> /><b>Enable</b>
                <input type="radio" name="message_autoresponder"  value="0"   <?php echo !$config['message_autoresponder']?'checked="checked"':''; ?> />Disable
                &nbsp;&nbsp;&nbsp;
                <em>(Confirmation notice sent when a new message is appended to an existing ticket)</em>
            </td>
        </tr>
        <tr>
            <td width="160">Overlimit notice:</td>
            <td>
                <input type="radio" name="overlimit_notice_active"  value="1"   <?php echo $config['overlimit_notice_active']?'checked="checked"':''; ?> /><b>Enable</b>
                <input type="radio" name="overlimit_notice_active"  value="0"   <?php echo !$config['overlimit_notice_active']?'checked="checked"':''; ?> />Disable
                &nbsp;&nbsp;&nbsp;
                <em>(Ticket denied notice sent to user on limit violation. Admin gets alerts on ALL denials by default)</em>
            </td>
        </tr>
    </tbody>
</table>
<p style="padding-left:200px;">
    <input class="button" type="submit" name="submit" value="Save Changes">
    <input class="button" type="reset" name="reset" value="Reset Changes">
</p>
</form>
Return current item: osTicket