TICKET REPLY NOTIFICATION ({DATE})
========================================================

The following support ticket has been updated:

Ticket ID: #{TICKET}
Subject: {SUBJECT}
Department: {DEPT}
Priority: {PRIORITY}
Status: {STATUS}

Comments:
-----------------

{COMMENTS}

Attachments:
-----------------

{ATTACHMENTS}


To respond to this ticket, log in to your support administration centre:
{WEBSITE_URL}/{ADMIN_FOLDER}/?ticket={TICKET}