Location: PHPKode > projects > Maian Support > maian_support/templates/email/new-response.txt
** THIS IS A SYSTEM GENERATED RESPONSE **
=========================================

Hi,

A further response has been added by {NAME} for the following ticket:

Date: {DATE}
Ticket ID #: {TICKET}
Department: {DEPT}
Priority: {PRIORITY}
Ticket Status: {STATUS}
Attachment: {ATTACHMENT}

Comments:
------------------

{COMMENTS}

To respond to this ticket log in to your administration area:
{SCRIPT_PATH}/{ADMIN_FOLDER}/{ADMINLINK}
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