Hi {NAME},
{MEMBER} has moved a support ticket to a department you have access to:
Ticket ID: #{TICKET}
Subject: {SUBJECT}
Original Department: {ODEPT}
New Department: {DEPT}
Priority: {PRIORITY}
Status: {STATUS}
Comments:
-----------------
{COMMENTS}
Attachments:
-----------------
{ATTACHMENTS}
To respond to this ticket, log in to your support administration centre:
{WEBSITE_URL}/{ADMIN_FOLDER}/?ticket={TICKET}