Hi, Thank you for downloading DoComments! Since the software that you downloaded must communicate with Jerrata Solutions' servers to do its work, you must create a DoComments account so that Jerrata Solutions' servers will recognize your site's incoming requests to read and post comments. If you haven't already created a DoComments account, please visit: http://jerrata.com/?product=DoComments&focus=download and complete and submit the form under the 'Activate DoComments' header. If you need help, contact hide@address.com for assistance. Best, Jerrata Solutions