<?php
//===========================================================================
//* -- ~~ Crafty Syntax Live Help ~~ -- *
//===========================================================================
// URL: http://www.craftysyntax.com/ EMAIL: hide@address.com
// Copyright (C) 2003-2009 Eric Gerdes (http://www.craftysyntax.com )
// ----------------------------------------------------------------------------
// Please check http://www.craftysyntax.com/ or REGISTER your program for updates
// --------------------------------------------------------------------------
// NOTICE: Do NOT remove the copyright and/or license information any files.
// doing so will automatically terminate your rights to use program.
// If you change the program you MUST clause your changes and note
// that the original program is Crafty Syntax Live help or you will
// also be terminating your rights to use program and any segment
// of it.
// --------------------------------------------------------------------------
// LICENSE:
// This program is free software; you can redistribute it and/or
// modify it under the terms of the GNU General Public License
// as published by the Free Software Foundation;
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
// GNU General Public License for more details.
//
// You should have received a copy of the GNU General Public License
// along with this program in a file named LICENSE.txt .
//===========================================================================
require_once("visitor_common.php");
$where="";
if(empty($UNTRUSTED['offset'])){ $UNTRUSTED['offset'] = ""; }
if(empty($UNTRUSTED['department'])){ $UNTRUSTED['department'] = ""; }
if(empty($UNTRUSTED['printit'])){ $UNTRUSTED['printit'] = ""; }
if(!(empty($UNTRUSTED['department']))){ $where = " WHERE recno=". intval($UNTRUSTED['department']); }
if(empty($UNTRUSTED['timeof'])){ $UNTRUSTED['timeof'] = 0; }
if(empty($UNTRUSTED['tab'])){ $UNTRUSTED['tab'] = ""; }
//department information:
$sqlquery = "SELECT * FROM livehelp_departments $where ";
$data_d = $mydatabase->query($sqlquery);
$department_a = $data_d->fetchRow(DB_FETCHMODE_ASSOC);
$department = $department_a['recno'];
$topbackground = $department_a['topbackground'];
$colorscheme = $department_a['colorscheme'];
$colorscheme = $department_a['colorscheme'];
$theme = $department_a['theme'];
$timeout = $department_a['timeout'];
$dieat = date("YmdHis", mktime( date("H"), date("i"), date("s")+($timeout*2), date("m"), date("d"), date("Y")) );
//user information:
$sqlquery = "SELECT * FROM livehelp_users WHERE sessionid='".$identity['SESSIONID']."'";
$people = $mydatabase->query($sqlquery);
$people = $people->fetchRow(DB_FETCHMODE_ASSOC);
$myid = $people['user_id'];
$channel = $people['onchannel'];
$isnamed = $people['isnamed'];
$username = $people['username'];
// see if anyone is online . if not send them to the leave a message page..
$sqlquery = "SELECT *
FROM livehelp_users,livehelp_operator_departments
WHERE livehelp_users.user_id=livehelp_operator_departments.user_id
AND livehelp_users.isonline='Y'
AND livehelp_users.isoperator='Y'
AND livehelp_operator_departments.department=".intval($department);
$data = $mydatabase->query($sqlquery);
if($data->numrows() == 0){
?>
<SCRIPT type="text/javascript" >
window.parent.location.replace("livehelp.php?tab=1&doubleframe=yes&pageurl=offline.php&department=<?php echo $department; ?>");
</SCRIPT>
<?php
if(!($serversession))
$mydatabase->close_connect();
exit;
}
// see if someone is talking to this user on this channel if so send to chat:
$sqlquery = "SELECT * FROM livehelp_operator_channels WHERE channel=" . intval($channel) ." AND userid=".intval($myid) . " LIMIT 1";
$counting = $mydatabase->query($sqlquery);
// update the status of the use to chat:
$rightnow = date("YmdHis");
$sqlquery = "UPDATE livehelp_users
SET chataction=$rightnow,status='chat'
WHERE user_id=".intval($myid);
$mydatabase->query($sqlquery);
$sqlquery = "UPDATE livehelp_users SET chataction=$rightnow,status='chat' WHERE sessionid='".$identity['SESSIONID']."'";
$mydatabase->query($sqlquery);
// get chatmode:
if(empty($CSLH_Config['chatmode']))
$CSLH_Config['chatmode'] = "flush-xmlhttp-refresh";
$chatmodes = explode('-',$CSLH_Config['chatmode']);
switch ($chatmodes[0]){
case "xmlhttp":
$page = "is_xmlhttp.php";
break;
case "flush":
$page = "is_flush.php";
break;
default:
$page = "user_chat_refresh.php";
break;
}
if( $counting->numrows() != 0){
?>
<SCRIPT type="text/javascript">
window.location.replace("<?php echo $page; ?>?try=0&scriptname=user_chat&department=<?php echo $department; ?><?php echo $querystringadd; ?>");
</SCRIPT>
<?php
if(!($serversession))
$mydatabase->close_connect();
exit;
}
?>
<SCRIPT type="text/javascript">
function connect_user(){
window.parent.location.replace("livehelp.php?connect_user=1&try=0&scriptname=user_chat&department=<?php echo $department; ?><?php echo $querystringadd; ?>");
}
function timeout_user(){
window.parent.location.replace("livehelp.php?doubleframe=yes&pageurl=offline.php&department=<?php echo $department; ?>");
}
function csgetimage(){
setTimeout('csgetimage()', 2000);
imageloaded = 1;
// set a number to identify this page .
csID=Math.round(Math.random()*9999);
randu=Math.round(Math.random()*9999);
cscontrol = new Image;
var u = 'image.php?randu=' + randu + '&department=<?php echo $UNTRUSTED['department']; ?>&what=channelcheck&cslhVISITOR=<?php echo $identity['SESSIONID']; ?>&dieat=<?php echo $dieat; ?>';
if (ismac > -1){
document.getElementById("imageformac").src= u;
document.getElementById("imageformac").onload = lookatimage;
} else {
cscontrol.src = u;
cscontrol.onload = lookatimage;
}
}
function refreshit(){
window.location.replace("user_connect.php");
}
function lookatimage(){
if(typeof(cscontrol) == 'undefined' ){
setTimeout('refreshit()',9000);
return;
}
if (ismac > -1)
w = document.getElementById("imageformac").width;
else
w = cscontrol.width;
if(w == 55){
delete cscontrol;
imageloaded = 0;
connect_user();
}
if(w == 101){
timeout_user();
}
delete cscontrol;
imageloaded = 0;
}
var ismac = navigator.platform.indexOf('Mac');
var csTimeout = 299;
var imageloaded = 0;
var cscontrol = new Image;
setTimeout('csgetimage()', 2000);
</SCRIPT>
<?php
include "themes/$theme/connecting.php";
?>
<img id="imageformac" name="imageformac" src=images/blank.gif border="0">
<?php
if(!($serversession))
$mydatabase->close_connect();
exit;
?>
</body>
</html>