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Fantastic is a Service Desk (Help Desk) Web based, free software and open source, based on the international standard ITIL, designed to reduce the cost of implementation in SMEs (PyMEs), perfect for companies with few resources for a IT departments.
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Profuturus Help Desk, an easy to use, expandable, web-based Help Desk system that uses MySQL as a database backend.
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TaXioN: velocissimo registratore di accessi ad un ufficio URP o ad un help desk. Consente di immagazzinare le informazioni secondo categorie predefinite ed effettuare vari tipo di analisi statistiche.
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Helpmeict, a tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.
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Quicklogs is an easy to use trouble ticket management system. Built on PHP and MySQL, Quicklogs is designed to be accessible across multiple platforms and multiple web browsers. Quicklogs strives to be as easy to use as email. Quicklogs keeping it simple!
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MyHelpdesk is a PHP/MySQL Helpdesk system appropriate for the Support Desk of small organizations. The system was originally based on the OneOrZero Helpdesk but with a different set of features.
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This web app PHP Helpdesk builds forplication handles tasks associated with a helpdesk.The program currently uses PHP and MySQL. Users can add, modify, and delete such things as current tasks. A new version is about to be released
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Obelus is a Free Helpdesk System written in PHP. It uses a standard mailbox to create Trouble Tickets and archives them in a MySQL database. Obelus has been in production use for nearly 3 months.
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The support tickets gets stored in a MySQL database.PHP easy ticket and help system can perform several types of operations on the tickets, like: manage user login sessions, display submitted tickets, mark tickets as read, reply to tickets, submit new tickets, delete tickets, send ticket interaction e-mail messages, etc..Requirements: PHP 4 or higher
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HelpDesk Chat is capable of starting dialog sessions between individual users and an administrator. The dialog sessions of all users are stored in a MySQL database.HelpDesk Chat can list all user chat sessions, add new messages entered by the administrator or the users, retrieve all the messages exchanged between each user and the administrator to display in a chat window.Requirements: ...
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Helpzilla is a interactive business to customer support system similar to other commercial systems such as PHPLive! and PHPLiveChat. Helpzilla can serve multiple websites and supports multiple operators with audio and visual alerts and much more...
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IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT
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Suppy is a small customer support system based on PHP and MySQL.
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Lite Outbound Manager is a PHP based Web-App aimed at managing call-centers Outbound campaigns. Customizable call results and phone interview using external XML file.
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Help Center Live is a Live Support tool written in PHP, using a MySql database, that allows visitors on a webste to hold a conversation in real time with a representative of the website. With Help Center Live, you can provide a real-time, live support or sales person experience.







