SiT! - Support Incident Tracker 3.65

SiT! - Support Incident Tracker

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.

Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.

License type: GPL
Date added: 3 years, 12 months ago | Last updated: 3 years, 1 month 8 days ago

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