OTRS - Manager 0.5.4

OTRS - Manager

OTRS - Manager is an easy to use reporting framework for OTRS - Open source Ticket Request System. For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.

Features of OTRS - Manager:
- data processing managers,
- dispatchers as well as
- employees of Second-Level-Support.

Requirements:
- PHP 5.0 or Higher

License type: GPL
Date added: 3 years, 5 months 24 days ago | Last updated: 3 years, 3 months 28 days ago

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OTRS-Manager-Devel-Norfolk
report
  • otrsm_report_1.doc
  • 25.0 KB
  • 04/16/2010 16:00:14
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